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Terms and Conditions

YOUR STATUTORY CUSTOMER RIGHTS ARE NOT AFFECTED.

IMPORTANT – PLEASE READ THESE TERMS AND CONDITIONS OF SALE – WE UNDERSTAND THESE HAVE BEEN FULLY UNDERSTOOD BY YOU WHEN PLACING AN ORDER WITH US EITHER ONLINE, BY TELEPHONE OR EMAIL.

Terms and Conditions Of Sale

IMPORTANT: These Terms and Conditions govern the sale of goods by Timber Kit Buildings. Please read them carefully before placing an order. By placing an order, you agree to be bound by these Terms.

Your statutory rights under Irish and EU law are not affected.

1.  Contract Formation

  • By placing an order (online, by phone, or email), you are offering to purchase goods subject to these Terms.
  • A legally binding contract is formed once we confirm acceptance of your
  • We reserve the right to refuse or cancel any order prior to
  • Ownership of goods remains with us until full payment has been
  • Risk in the goods passes to you upon

2.  Pricing and Payment

  • All prices are in Euro (€) and include VAT unless otherwise
  • Delivery and additional services are charged separately unless
  • Prices may change prior to order acceptance; you will be notified of any
  • A deposit may be required at the time of order. Deposits are non-refundable except where cancellation rights apply under consumer law or where we have not incurred costs.
  • Full payment must be made prior to dispatch unless otherwise

3.  Product Information

  • All product descriptions, specifications, and dimensions are
  • Timber is a natural material and may:
  • Expand or contract
  • Warp, split, or crack
  • Contain knots and grain variations
  • These are natural characteristics and not defects.
  • Images are for illustration purposes
  • Manufacturers may alter specifications without prior

4.  Delivery

  • Delivery dates are estimates only and not
  • We are not liable for delays outside our reasonable control, including supplier issues, weather, or transport delays.
  • Delivery is typically roadside only unless otherwise
  • You are responsible for:
  • Providing safe and suitable access
  • Ensuring adequate unloading arrangements
  • Informing us of any restrictions in advance
  • Failed deliveries due to access issues or absence may incur additional
  • A signature is required upon delivery unless prior written agreement is
  • Goods must be inspected within a reasonable time after
  • Any damage or shortages must be reported as soon as reasonably possible and confirmed in writing.
  • We reserve the right to replace damaged or missing parts rather than replace the entire

5.  Installation and Site Requirements

  • All products are supplied for self-assembly unless otherwise agreed in
  • The customer is responsible for ensuring:
  • A solid, level, and suitable base
  • Adequate drainage
  • Safe and accessible installation area
  • We are not liable for issues arising from:
  • Improper installation
  • Inadequate foundations
  • Third-party installation
  • The site must allow sufficient working space around the

6.  Customer Responsibilities (Timber Care)

  • All timber products must be treated with a suitable preservative immediately after
  • Ongoing maintenance is required to protect the
  • Failure to properly treat and maintain the product will void any

7.  Cancellations and Returns

  • If you are a consumer, you may have the right to cancel within 14 days under EU distance selling regulations.
  • This right does not apply to:
  • Custom-made or personalised products
  • Goods made to specific requirements
  • Products ordered specifically from overseas once production or shipping has commenced
  • Returns may be subject to a restocking fee where permitted by
  • Returned goods must be unused and in original
  • We do not accept returns of goods that have been assembled, treated, or
  • Items sold as “Rummage Sale”, clearance, ex-display, or seconds stock are sold at a reduced price and are strictly non-returnable and non-refundable, except where required under applicable consumer law.

8.  Warranty

  • Our products are covered by a 12-month parts-only warranty from the date of
  • This warranty does not cover:
  • Labour or installation costs
  • Damage due to misuse, neglect, or improper installation
  • Natural timber movement
  • Weather-related damage
  • Shingles and certain components may carry separate manufacturer
  • The warranty is void if maintenance requirements are not

9.  Liability

  • Nothing in these Terms excludes or limits your statutory
  • We are not liable for:
  • Indirect or consequential losses
  • Loss of use, profit, or business
  • Our liability is limited to the purchase price of the
  • We are not responsible for:
  • Incorrect measurements unless confirmed in writing
  • Suitability of the product for your intended use

10.  Force Majeure

We are not liable for failure or delay in performance due to events beyond our reasonable control, including:

  • Severe weather
  • Transport disruptions
  • Supplier failures
  • Natural disasters

11.  Planning Permission

  • It is the customer’s sole responsibility to ensure compliance with local planning regulations.
  • We accept no liability for planning

12.  Governing Law

These Terms and Conditions are governed by the laws of Ireland.

Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

13.  Contact

For all correspondence, please contact us using the details provided on our website.

14. Price lock offer Deposit & Instalment Payment Terms

Under this promotional offer, the customer is required to pay a 30% deposit at the time of order. The remaining balance will be divided into equal monthly instalments, with each instalment automatically charged to the debit or credit card provided by the customer and retained securely on file. Monthly payments will be processed on the 1st day of each month, with the final payment required prior to the scheduled delivery of the order in March 2027.

It is the customer’s responsibility to ensure that the nominated payment card remains valid, active and has sufficient funds available for each scheduled payment. If any scheduled payment is declined, fails to process, or remains unpaid, the company reserves the right to cancel the order immediately. In the event of cancellation due to a failed or missed payment, the 30% deposit and all instalment payments previously made will be non-refundable and forfeited, and no further obligation to supply or deliver the order will arise.

Registered Address:

Timberkit Buildings Ltd,
10 Stoneypath,
Londonderry,
BT47 2AF,
United Kingdom

Company number: NI676238

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